Ticket Information
All tickets are sold through the wayforpay.com payment service.
Available payment methods:
Cards: VISA, MASTERCARD 
Services: ApplePay, GooglePay

After payment, your ticket will be sent to your email address. You must present your ticket at the event entrance (on your phone or printed).

Purchased tickets are non-refundable and non-exchangeable, except when an event is canceled or rescheduled.
To request a refund, please email us at [email protected]
Refunds will be issued to the same card (or payment method) used for the purchase.

According to Article 10 of the Law of Ukraine “On Protection of Consumer Rights” and Section X of the Instruction on Ticket Management in Theatrical and Cultural Institutions

if a concert is canceled, postponed, or otherwise changed, consumers have the right to return previously purchased tickets.
Refunds are processed by the event organizers upon presentation of a valid identity document (passport, military ID, student ID, driver’s license, or official ID card).
Please note that only the cost of the ticket is refundable.